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Menu-bar app hang

Ryan Townsend's Avatar

Ryan Townsend

07 Apr, 2010 08:51 PM via web

Using Snow Leopard 10.6.2 on a Mac Pro with Cloud App 1.0.1, I got a weird hang (literally everything froze on screen apart from the cursor), all I did was click on the app.

About 10 seconds later, it all came back to life, but there was some weird corruption on the icon (see attachment).

Probably just a one-off rare case, but wanted to make you aware incase it happens to anyone else.

Keep up the good work!

  1. Support Staff 2 Posted by Maximilian Schoening on 08 Apr, 2010 02:08 PM

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    Its actually not a 1-off case. We got a similar bug report in today. We are looking into this.

  2. 3 Posted by Mike Ash on 09 Jul, 2010 02:53 AM

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    I can make this happen reliably. Makes it kind of difficult to use the app.... Are there any diagnostics I could provide?

  3. Support Staff 4 Posted by Maximilian Schoening on 09 Jul, 2010 04:53 AM

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    @Mike Can you get in touch with Nick directly? np+support@bylinebreak.com

    He is our Cocoa developer and I am sure you can provide valuable information.

  4. Maximilian Schoening resolved this discussion on 09 Jul, 2010 04:53 AM.

  5. Maximilian Schoening re-opened this discussion on 09 Jul, 2010 04:53 AM

  6. 5 Posted by Tobes on 30 Jul, 2010 08:47 AM

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    I get the same thing when I'm pressing my hotkey to upload something. The system freezes (except the cursor) for like 10-15 seconds and then unfreezes, uploads the thing and works fine. It happens BEFORE copying to clipboard etc so it has to be the app itself

  7. 6 Posted by Mikey on 31 Jul, 2010 08:44 PM

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    Def. not a 1 off. This is a major bug. The whole screen and anything on it is frozen for about 8 seconds, apart from the mouse cursor. Also when this happens it affects the redraw of the area on the menu bar around the cloud. Very erratic redraw behaviour. Something is tripping when the menu is activated sometimes at the beginning of the menu opening or near the closing.

  8. Support Staff 7 Posted by Maximilian Schoening on 31 Jul, 2010 09:46 PM

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    We will fix this once we are done with CloudApp pro accounts. We are working as much as we can. CloudApp 2.0 will be bug free.

  9. Maximilian Schoening resolved this discussion on 31 Jul, 2010 09:46 PM.

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