App Freezing?
Actually as I was going to do this it happens again, only when I activate it / click it it does this and then this is how the app looks, http://cl.ly/17zN all broken down and such, freezes my whole computer for maybe 5-10 seconds.
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Support Staff 2 Posted by Maximilian Schoening on 22 May, 2010 09:11 PM
Sorry for the delayed response. Are you on 10.5.8?
3 Posted by thatprojek on 22 May, 2010 10:08 PM
Nope.. i'm running 10.6.3 never had an issue with Droplr or Tinygrab.
Support Staff 4 Posted by Maximilian Schoening on 22 May, 2010 10:43 PM
Does this happen when you leave your machine for a while and then click on the menubar icon? We are completely re-writing CloudApp for 1.1 so if we can't figure out what is causing this bug right now we will definitely get rid of it once we launch the update.
5 Posted by thatprojek on 22 May, 2010 10:47 PM
that's exactly when it freezes.
Support Staff 6 Posted by Maximilian Schoening on 22 May, 2010 10:56 PM
Ok, it has to do with CloudApp refreshing your uploads history. It shouldn't freeze your entire computer, just CloudApp (and even that is a bug). Does really the entire machine freeze? Finder, Browsers, etc.?
7 Posted by thatprojek on 22 May, 2010 11:00 PM
yeap.. and If I were to use it now it'd probably lock up.. i'll test it. Nah not yet.. but it locks up the entire computer for a good 5-10 seconds.
Support Staff 8 Posted by Maximilian Schoening on 22 May, 2010 11:05 PM
Ok that really sucks. We'll work on it for CloudApp 1.1.
9 Posted by thatprojek on 23 May, 2010 01:10 AM
I'm going to try something I've never thought of.. removing the app in its entirety and then re-installing it.
Support Staff 10 Posted by Maximilian Schoening on 23 May, 2010 04:22 PM
I don't think that will help but go ahead, maybe it does.
11 Posted by thatprojek on 23 May, 2010 04:31 PM
Nope, didn't do anything at all. Is there a way I can beta test 1.1 when its beta testable to see if it fixes the problem?
Support Staff 12 Posted by Maximilian Schoening on 23 May, 2010 05:19 PM
Absolutely. But I think it will be around 4 weeks from now. Is the product completely unusable or just annoying?
13 Posted by thatprojek on 23 May, 2010 05:41 PM
It's usable but yes very annoying.
14 Posted by Aaron Russell on 24 May, 2010 09:47 AM
I've been getting this exact problem too. I raised it here: http://support.getcloudapp.com/discussions/bugs/75-system-hang-afte... but haven't had a response yet.
I can add that in my case the issue only occurs when I wake my Mac from sleep. If I then log out of OSX and log back in, the problem is gone.
15 Posted by Patrick Paul-Hus on 29 May, 2010 09:31 PM
Hi have the same problem too. When I click the menu bar icon, system hangs for a little while with the beach ball showing... and after like 15-20 seconds then I can do stuff again. The menu bar icon also often ends up looking weird.
16 Posted by Ryan on 18 Jun, 2010 07:37 PM
I'm on 10.6.3 and have been encountering the same issue. Screenshot: http://cl.ly/50744925e77860619ff9
I'm looking forward to 1.1!
17 Posted by Timothy Monaghan on 21 Jul, 2010 07:16 AM
This happens to me as well... I love the app.. but I have to shut it off after I'm done using it or it'll freeze my computer.
Support Staff 18 Posted by Maximilian Schoening on 31 Jul, 2010 09:45 PM
We will be working on this as soon as we launch CloudApp Pro. CloudApp 2.0 will be bug free.
Maximilian Schoening resolved this discussion on 31 Jul, 2010 09:45 PM.