Photoshop raindrop and external drive
The Photoshop raindrop doesn't work with files saved on an external drive. Is that the case? I ask because it prompts me to do a "Save as…" and once I save even to my internal drive, CloudApp just stalls and a little bit later force quits. I don't have this problem when using a file originally opened from my internal drive.
2 Posted by hcabbos on 23 Jun, 2010 09:47 PM
Need to clarify a few things:
1) The crashing doesn't occur unless I choose to cancel the Save As dialog box.
2) It does appear that the file can't be on an external drive, otherwise it will prompt you to do a Save As. If you do choose to Save As, the script stops whether you're saving to an internal or external drive.
3) MOST IMPORTANTLY!!! This raindrop doesn't work if you're working on a CMYK file. Once you convert to RGB, everything is fine.
Support Staff 3 Posted by Maximilian Schoening on 18 Jul, 2010 11:41 AM
Thank you! Really! We had no idea why this was happening and you are the first one to mention it. We will look into it ASAP!
4 Posted by hcabbos on 12 Aug, 2010 03:39 PM
Hey Max, any word on these issues? Particular point 3 above.
Support Staff 5 Posted by Maximilian Schoening on 12 Aug, 2010 03:52 PM
Hey, nothing so far. Maybe we can squeeze this in next week.