Account activation won't work

Planeten Paultje's Avatar

Planeten Paultje

03 Jul, 2010 12:27 AM via web

I get the email with the URL to the activation page, but there I get the option to reset something (not clear what), or login (needs activation first). So I'm stuck in a circle. What gives?

  1. 2 Posted by golfish on 04 Jul, 2010 02:12 PM

    golfish's Avatar

    I have a similar problem, although a bit different... When I click on the cloud in the menu bar, on the drop down menu it says "no valid login credentials set", no matter how many times i type in my email and password to login, it doesnt accept it for some reason.... I know its correct, cos ive logged in on my web browser fine....

    And I think thats why this app isnt working for me. I have tried to drag files to the "cloud" to upload, but nothing happens, no ding, no pasted url, nothing.. its heaps frustrating... i, not sure what im doing wrong.

    If someone could help me out, id be forever grateful!

  2. 3 Posted by Jonatan Castro on 06 Jul, 2010 09:47 PM

    Jonatan Castro's Avatar

    Hello guys,

    @Planeten: Have you tried to register again? You should have gotten an activatoin email with an URL, if you open that you should see a button that says "Activate". I believe there is a limited amount of time for activate your account using the email's URL so I would suggest you to try again with the registration.

    @golfish: this is weird, have you installed a previous version of CloudApp, like.. a beta?. Have you tried to remove all preferences from app using an application like Appcleaner or Appzapper?

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