How do I cancel my subscription? How do I cancel my trial?
To cancel your subscription, it's important to cancel from the location you purchased. There are several options:
- Purchased from the CloudApp website as either of a) an individual subscription or b) a team account
- Purchase from the iTunes App Store
Purchased from iTunes App Store
- If you purchased a subscription for CloudApp through the iTunes App Store, you'll have to go here to cancel it: https://support.apple.com/en-us/HT202039
Purchased from the CloudApp Web Site
- Individual Subscription
- If you are an individual paying subscriber you purchased with a credit card, or PayPal, please login to your web account, select “Change Plan” then click “Cancel my subscription.” Having issues? Contact us using the support widget located in the right bottom corner of this page and our team will be happy help!
- Team Subscription
- If you purchased a team/business account and you are looking to cancel your account please contact us using the support widget located in the right bottom corner of this page and our team will be happy help