How do I manage app/email notifications

When you sign up for CloudApp, you will begin receiving emails and in-app notifications designed to help you get the most out of its features.

To control what kind of notifications and emails you receive from us, you can follow these steps:

Use the Web:

  1. Visit share.getcloudapp.com/dashboard
  2. Click “Settings” in the drop-down menu
  3. Click “Notifications” in the left side menu bar
  4. Check/Uncheck the type of communications you wish to receive
  5. Click “Submit”

Notification Settings on new dashboard

Or Use the App:

  1. First, click the CloudApp icon 
  2. Then click the ‘Gear’ icon
  3. Select ‘Preferences’ (Select ‘Settings’ for Windows Users)
  4. In the ‘General’ tab you will see these settings: 

On Mac:

Screen Recording 2021-03-31 at 02.40.09 PM

On Windows:

Turning on App Notifications-Windows

Congratulations! Your email and notification subscription preferences will now be saved. Please allow our system a few hours to process and update our email system of the changes. 

Note: we advise you to leave the ‘Important Error Alerts’ box checked.

If you need further assistance or have additional questions, we’d be happy to help! Please contact our support team at support@getcloudapp.com.

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