Enabling permissions to Screen Record on Mac

Some users may have noticed that CloudApp is unable to take screenshots/GIFs or record video and/or webcam. We can confirm CloudApp is fully compatible with Catalina macOS and Big Sur. However, for your security, CloudApp requires you to enable the camera, microphone, system events, system recording, automation, and accessibility, from the ‘Permissions’ tab under ‘Preferences’:

You can also directly authorize the camera, microphone, and screen recording in Mac System Preferences, specifically by going to System Preferences > Security & Privacy.

If you need further assistance or have additional questions, we’d be happy to help! Please contact our support team at support@getcloudapp.com.

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