Windows isn't uploading/functioning

Sometimes with company devices and restricted devices, our app can lose access to certain folders we need to record and upload content. This can happen on normal devices too if the account doesn't have certain permissions for some reason.

Thankfully, there's a fix for this! If it is a company device, you might need to get IT involved to allow this, but you can definitely try beforehand. Here's a video walkthrough on how to fix this:

If you need further assistance or have additional questions, we’d be happy to help! Please contact our support team at
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