You create an account and try to sign in… only to receive an alert that your account has not yet been confirmed. We can help!
All CloudApp accounts must be verified in order to be used. Once you set up your account, you will be asked to verify your account via email. You’ll want to look out for an email that looks like this:
Click the ‘Verify My Email’ button which will take you to your web dashboard and you're good to go!
Not receiving an activation email?
First, make sure to check your spam folder for the confirmation email as your inbox may not yet recognize emails from CloudApp. Also, check that you are using the same email address as the one you used to sign up for CloudApp. You can also look for potential typos on the email address that could prevent you from receiving the verification email.
If you need further assistance or have additional questions, we’d be happy to help! Please contact our support team at support@getcloudapp.com.