For Windows users, you’ll need to enable permissions through your Windows settings. You can do this by following these steps:
- Open your Windows privacy settings by typing ‘privacy’ into the search bar. From here, you’ll be able to see the ‘camera’ and ‘microphone’ tabs
To enable camera access:
- Select the ‘camera’ tab in your privacy settings as shown above. Make sure you allow desktop apps to access your camera and that CloudApp is listed in the applications below.
To enable microphone access:
- Open your ‘microphone’ settings. Make sure you allow desktop apps to access your microphone and that CloudApp is listed in the applications below.
If you need further assistance or have additional questions, we’d be happy to help! Please contact our support team at support@getcloudapp.com.